Frequently Asked Questions

Frequently Asked Questions

Most frequent questions and answers

How do I book?

First, make sure all your traveling party are fully vaccinated. You can make your booking online here. Or you can contact our front desk via WhatsApp at 019-326 3800. Please make your booking in advance. No walk-in.

Can I Walk-in?

No. To avoid dissapoinment, walk-in is not allowed.

Can I cook there?

Yes, we have cooking facilities. Please be make sure to let us know. BBQ grill rental however is chargeable at RM30 per unit.

What do I need to bring when I plan to cook there?

We provide portable stove, cooking utensils cooking pans, pots, rice cooker, water kettle and etc. You can bring your own if you prefer to use your own equipment.

Are kids allowed?

Yes. Kids are allowed at our premise. But please watch your young kids!

Do you provide meals?

Yes we charge meals package at RM55 full board which includes breakfast, lunch and dinner. Children below 12 years old pay 50%.

What kind of meals you provide?

Our meals package are prepared by the local women community. You will enjoy some known local delicacies. We also provide more authentic kampung style meal set.

Is there wifi or phone signal?

There is limited signal of Wi-Fi and phone service in this area.

Is this wheelchair friendly?

No. We recommend to pack light as you need to cross a hanging bridge to get to Kiulu Farmstay. Kiulu Valley Hub however is more accessible by car.